The last date for booking any trip is 7 days before the departure date, and may reach 14 days depending on the destination. For trips to southern Egypt and long-term trips, booking is made before the date for a period exceeding 45 days, and booking can be made for 25% of the trip value, with the remaining amount to be completed 3 days before the trip. For long-term trips, booking is made for 50% of the trip value and 25% before the trip, and the amount is completed on the day of travel or as agreed upon within the event.

In the event of cancellation 48 hours after booking or five days before the trip, the booking value will be deducted.

In the event of cancellation of the event, the full amount will be refunded or it will be transferred to another trip according to the participant's desire.

Previous customers can book more than one trip and transfer between them. Before booking, ask about the number of participants and the amount deducted in the event of cancellation.